Anamika Chakrabarty

Assistant Manager – IT Platforms & Consumer Experience
Hindustan Unilever (HUL)

A dynamic IT professional with over 9 years of experience driving digital transformation, cybersecurity compliance and platform delivery across global brands.

+91 95356 22139 c.anamika96@gmail.com Portfolio Site Bengaluru, Karnataka
Portrait of Anamika Chakrabarty

About Me

I am a certified and results‑driven IT professional with 9+ years of experience across Hindustan Unilever, Amazon, IBM and Accenture. My career has been built on leading high‑impact initiatives—from large‑scale digital transformation programmes and cybersecurity compliance to innovative GenAI automation. I thrive at the intersection of technology and business, managing cross‑functional teams and delivering secure, scalable platforms in cloud‑native environments.

With a foundation in Electrical Engineering from NIT Srinagar, I hold PMP and ISTQB certifications and am proficient in Agile/Scrum methodologies. My strengths lie in project and vendor management, budget optimisation, platform ownership and turning emerging technologies into tangible ROI for the business.

Skills

Project Management

PMP certified, adept at Agile/Scrum delivery, full lifecycle ownership & budget control.

Cybersecurity & Compliance

Expert in ISO27001, NIST, GDPR; risk assessments, audit readiness & cloud security.

Software & Testing

Salesforce & Veeva CRM testing, test automation, UAT/OQ/regression execution.

Vendor & Stakeholder Management

Governance across multiple vendors, contract negotiation and stakeholder reporting.

GenAI & Automation

Led GenAI PoC delivering $256K ROI; passionate about AI‑driven process enhancement.

Data & Analytics

Experienced with ESB analytics, Excel macros, dashboards and master data strategies.

Experience

Assistant Manager – IT Platforms & Consumer Experience

Hindustan Unilever • Apr 2022 – Present
  • Own and manage a ₹28 Cr IT budget for marketing & call centre transformation, ensuring cybersecurity, privacy and operational readiness.
  • Drive GenAI PoC to automate artwork/label generation for FMCG brands, targeting over $256K ROI.
  • Lead Salesforce applications (AdManager, SWOP) across their lifecycle—access model, MFA implementation and BAU governance.
  • Manage five enterprise chatbots supporting marketing, artwork and internal operations; oversee roadmap and SLA compliance.
  • Serve as a cybersecurity & compliance SME: close OS/app/cloud vulnerabilities, conduct ISA & privacy risk assessments and enforce UAM reviews.
  • Oversee vendor governance with Accenture, HCL, Capgemini, EY & others; handle contracts, renewals and license compliance.

Test Lead

IBM India Pvt. Ltd • Feb 2022 – Apr 2022
  • Led Salesforce Service Cloud testing for a major US gas utility project in an Agile environment.
  • Defined test strategies, created traceability matrices and delivered UAT‑ready solutions under tight deadlines.

Product Compliance Senior Associate

Amazon • Sep 2020 – Feb 2022
  • Ensured marketplace compliance across North America, UK & India as part of the restricted products team.
  • Enhanced machine‑learning accuracy by refining misclassified products and improving data labelling.
  • Drafted policy rationale for sellers to drive corrective action and support compliance automation.

Senior Engineer

Accenture • Mar 2017 – Sep 2020
  • Performed Salesforce Lightning & Veeva CRM testing in GxP‑regulated environments for a global pharma leader.
  • Led functional, OQ, UAT and regression validations for clinical trial & statistical analysis applications.
  • Executed CSV deliverables across the SDLC and ensured 21 CFR Part 11 compliance.
  • Mentored junior testers and drove process improvements in Agile Scrum setups.

Graduate Engineer Trainee

Bluestar India Pvt. Ltd • Jul 2016 – Dec 2016
  • Operated Fin Core Builder & Helium Leak Detector for MCHX coil production.
  • Handled press brakes, copper tube bending and unit testing of storage water coolers.

Education

Bachelor of Technology in Electrical Engineering

NIT Srinagar • 2012 – 2016
  • CGPA: 7.003 / 10
  • Final year project on power system simulation using MiPower.

AISSCE (Class XII)

KV No.1 Udhampur • 2012
  • Secured 90% with a top score of 96 in Computer Science.

AISSE (Class X)

KV No.1 Udhampur • 2010
  • Scored 95% and received KVS Merit Scholarship.

Achievements & Certifications

GenAI PoC ROI

HUL • 2024

Delivered a GenAI proof of concept that consolidated PMD data and automated artwork generation, achieving an estimated $256K return on investment.

₹28 Cr IT Transformation

HUL • 2025

Led a ₹28 Crore technology programme enabling business transformation across marketing & call centre operations with robust governance and compliance.

Enterprise Chatbots

HUL • 2025

Managed and scaled five enterprise chatbots for cross‑functional teams, covering design overhaul, feature upgrades and SLA‑driven support.

Audit Readiness & Compliance

Accenture • 2020

Ensured GxP‑compliant testing and audit readiness for clinical & statistical applications, adhering to 21 CFR Part 11 and stringent regulatory guidelines.

Project Management Professional

PMI • 2024

PMP certified in recognition of exemplary project management and delivery capabilities.

ISTQB & Agile Certifications

ASTQB & Accenture • 2019–2020

Certified ISTQB Foundation Level tester and completed Agile methodology training in Accenture.

Tools & Technologies

Enterprise Applications & Platforms

  • Salesforce Lightning, Service Cloud, AdManager & SWOP
  • Veeva CRM & Vault (web & iPad)
  • Oracle LifeSciences Data Hub, CSDW
  • SAS, UNIX, WinSCP

Test Management & QA Tools

  • Worksoft Certify, Selenium (basics), EAF
  • HP ALM / Quality Center, JIRA, RQM, RTC, VersionOne
  • Proficient in RTM, UAT, OQ, regression & end‑to‑end testing

Identity, Access & Compliance

  • Saviynt access workflows & ACAM implementation
  • ServiceNow UAM, incident & change management
  • Web Application Firewall, OS/App/Cloud vulnerability remediation

Data, Automation & Reporting

  • Electronic Shopping Basket (ESB): analytics & portfolio insights
  • GenAI tools for PMD & artwork workflows
  • Advanced Microsoft Excel: dashboards, pivot tables & macros
  • Microsoft PowerPoint, Word, Outlook & Teams

Beyond Work

Outside the realm of IT and business transformation, I actively pursue creative and community‑driven initiatives:

College & School Highlights

MiPower Project – PRDC

NIT Srinagar • 2015–2016
  • Simulated power system operations using MiPower software to analyse steady‑state, stability and security aspects.
  • Conducted studies on active/reactive power distribution and system reliability across bus systems.

Industrial Trainee

Indian Oil Corporation Limited, Vadodara • Dec 2014 – Jan 2015
  • Completed 45‑day training at IOCL’s refinery, gaining exposure to industrial processes and compliance.

Workshops & Certifications

2012–2016
  • Attended workshops on PLC SCADA, Robotics, Wireless Sensor Networks & Ethical Hacking.
  • Participated in INSPIRE Science Camp (DST) and completed a Diploma in Nutrition & Health Education.

College Achievements

NIT Srinagar • 2012–2016
  • Qualified AIEEE 2012 with AIR 59,710 & State Rank 177 (J&K).
  • Topper in Computer Science with 96/100; active in debates, quizzes and media teams.
  • Ranked 18th in CSR Essay Contest; organised workshops and cultural events.

School Achievements

KV Udhampur • 2008–2011
  • Recipient of KVS Merit Scholarship and AFWWA Silver Jubilee Certificate for academic excellence.
  • Qualified Junior Maths Olympiad with AIR 38 & State Rank 6 (J&K).
  • Won debate competitions at cluster & regional levels and received scholarships for merit.

Get in Touch

If you’d like to discuss potential collaborations, digital transformation initiatives or just want to say hello, feel free to reach out!

+91 95356 22139 c.anamika96@gmail.com LinkedIn